Digital Alchemy Managed Tech Services
Digital Alchemy provides practical tech support for small businesses
What's on offer:
Websites — New Squarespace builds, migrations from old or broken sites, copywriting, photo curation, and basic SEO. Ongoing updates and hosting oversight included in retainer.
Devices — Hardware sourced and fully set up before handover. Windows, macOS, and Linux supported. Email, backups, encryption, and accounts all configured. Data migrated from old devices.
Security — Password audit and migration to a proper password manager (Bitwarden), two-factor authentication across your key accounts, recovery codes stored securely. Done once, done properly.
Ongoing support — A low-cost annual retainer that covers domain management, hosting oversight, minor website edits, and being the first call when something comes up. Scoped projects and additional hours billed separately.
Private servers — For clients who want to own their data. Self-hosted file storage, photo management, encrypted offsite backup, and network-level ad blocking — installed and managed on hardware at your premises.
Invoicing & business systems — Self-hosted invoicing and scheduling tools for small businesses that want clean, professional systems without ongoing subscription costs.
See my tech skills in action:
The focus is on getting things set up properly from the start, then staying out of your way.
This isn't a helpdesk or a subscription you forget to cancel. It's a working relationship — existing or new devices configured correctly, your website looking professional, your accounts secured, and someone available when something goes wrong.
All pricing is transparent. Hardware and subscriptions are invoiced at cost + 15%. Flat project fees for scoped work. No surprises.
Based on the Mid North Coast, NSW. Available in-person locally and remotely for most services.